0 Replies Latest reply on Feb 24, 2015 12:23 AM by Hoopdej

    Refund

    Hoopdej

      On January 25 I recieved this mail:

       

       


      Your Adobe ID:J
      Your Case Number:0214708536
      Case Description:Return Refund Request

      With this response, we believe your issue is resolved and have therefore closed your case 0214708536.  If your support case has not been completed to your satisfaction or you need to contact us on this issue again, please reference your case number. You can reopen your case up to 14 days after it has been closed.

      Hi Johan.
      Thank you for contacting Adobe Customer Service.
      This email is in regards to your request for the refund.
      I have successfully Initiated the refund for this ARSY908457829US order number.
      Here is the RMA number 66296078 you will get the refund within 5 to 7 days.

      Please feel free to contact us with your customer ID 0244160602
      Which can be used for any correspondence in future and we will be glad to assist you.
      Please feel free to contact us for further assistance. We are available 7 days a week, 24 hours a day.


      Now, a month later and after several times contact and promisses I still didn't receive a penny.  Are  there users with the same problems ans is Adobe really such a BAD COMPANY????