8 Replies Latest reply on Feb 24, 2015 7:57 AM by Peter Spier

    When starting indesign cc2014 I get this error " Unable to launch adobe indesign as you do not have sufficient permissions to access the preferences folder. Ensure that you have appropriate permissions and then restart Adobe indesign."

    ramonfilippini

      Hello,

       

      I having trouble starting InDesign cc2014 on a windows computer. When starting I get this error :

       

      Unable to launch adobe indesign as you do not have sufficient permissions to access the preferences folder. Ensure that you have appropriate permissions and then restart Adobe indesign.

       

      this means something with rights I do not have on this computer, because I am not an administrator. we already opened the rights on de program data folder of indesign / program files and program files (x86). Still is does not work.

      Where can I find the " preferences folder" such as told in the error?

       

      Best Regards,

      Ramon Filippini