I got the blue screen of death on my desktop computer. I can't reload LR5 because one install is on laptop and other install was on computer that crashed. I have the s/n. I also have the same problem with photoshop elements.
Lightroom is not controlled by Adobe as far as the number of installations that are actually installed. The license grants you permission to have Lightroom installed on two computers, but there is no formal activation process. Photoshop Elements might be different, but this is the Lightroom forum. If you have the serial number, then you should be able to install Lightroom.
Thank you. I contacted Adobe and they helped me. How do I close out