3 Replies Latest reply on Mar 5, 2015 12:45 AM by shreya

    Adobe Digital Editions page navigation issue

    Dean Johnstone

      Adobe Digital Editions page navigation issue. We are a large University running OSX and PC as many versions as you can think off including students byo devices ADE versions vary but the issue stays the same

      There are certain areas that can gain focus and will "eat" the navigation commands, and it isn't always obvious when those areas have the focus. For instance the text controls for the current page and find. However the worst is probably the book information display in the table of contents.

      This does not fix the issue

      Intermittent causes to happens if client has switched to another application and back while digital editions is open

      I get 30 minutes of reading it, and like clockwork the arrow keys stop working

      This is a costly bug and we would appreciate a fix or at the least a work-around.

      Dean Johnstone,

      IT Support Consultant,

      ITS Desktop Support Services 

      University of Otago

      Email dean.johnstone@otago.ac.nz

        • 1. Re: Adobe Digital Editions page navigation issue
          shreya Adobe Employee

          Thanks for reporting the issue.

           

          Are you facing this issue with all book types (pdf, epub2, epub3) or with one of these book types ?

           

          Please mention the ADE version you are using.

           

          Once we receive more details, we will try to reproduce and fix the issue.

           

          Thanks !

          • 2. Re: Adobe Digital Editions page navigation issue
            Dean Johnstone Level 1

            Adobe Digital Editions (ADE) software is required for temporary downloads of proprietary ebooks that have built in Digital Rights Management (DRM). This mainly affects ebooks the Library purchases from aggregator providers EBL, ebrary and EBSCOHost.

            ADE is installed on some academic computers in the Departments, on some staff machines in the Library, with the bulk of use from University users on their personal computers and laptops.

            Different versions of ADD will be in use on Campus.

            We have tested both ADE 3.0 and 4.0. Ebooks are still downloading correctly and will open in ADE. However, there is no way to move through the book. The navigation tools are still active but do not effect the required movement within the ebook content. By this I mean that the scroll bar moves but the book does not. The table of contents navigation tree can be opened but does not work. Jumping to pages in the bottom tool bar does not work, and neither does using the search functionality

            However, we have found that changing the Page View display will move to the required page. So, typing in a page number, hitting enter, then changing the Page View works; as does using the table of contents navigation tree and then changing the Page View

            We are facing this issue with all book types (pdf, epub2, epub3)

            • 3. Re: Adobe Digital Editions page navigation issue
              shreya Adobe Employee

              Please try "Page up" and "Page down" keys for navigation.

              let us know, if this addresses your navigation issue.

               

              Thanks !!