4 Replies Latest reply on Feb 25, 2015 3:11 PM by Sandeep Singh

    Adobe tech says Premiere Elements 13 won't work with Intel graphics card

    aperture14 Level 1

      I would like to save others the problems I've had. After a lot of advice from the forum's very helpful ATR, and two sessions with the Geek Squad, Adobe finally responded to my queries. Bottomline: The Adobe representative said Premiere Elements 13 is not compatible with Intel HD graphics cards -- even though it is listed as a supported device. The combination will cause crashes, and you will lose your project. So, if you have an Intel HD graphics card, don't try to use Premiere Elements 13. It may work intermittently, but ultimately it is a waste of money.