1 Reply Latest reply on Feb 25, 2015 7:35 AM by Todd_Kopriva

    After Effects CC2014 cannot launch


      If anyone can assist with this I would be grateful. I have subscribed to Creative Cloud and have installed a variety of programs. One of these - After Effects - will not open. Rather I witness the following message when trying to do so:


      After Effects warning: Could not create the file '/Users/user/Library/Preferences/Adobe/After Effects/13.2/dummy'.



      Any ideas on how to troubleshoot this?