As the title says, when trying to import the photos from my phone which I've done with Lightroom for a couple years now, the program stops responding entirely. This happens with both mine and my wife's phones. We did leave hers plugged in over night and it eventually started responding again and I was able to import her photos. But I can account for at least 5 hours during which it was not responding first. I'm not sure what changed over night that finally let it work again.