15 Replies Latest reply on Mar 31, 2015 9:11 AM by Frank Stokes-Guinan

    Send to illustrator or photoshop option not appearing

    iheartpixels

      Hi.

      I seem to have everything working...nearly. I have illustrator CC on desktop. I have Adobe Draw on Ipad. I've successfully sent a file from Adobe Draw to illustrator and from Illustrator to Adobe Draw. The failure is that everything is coming in a flat png. In the tutorial video, it says there is an option to send to Illustrator or Photoshop but that option is not appearing at all on my IPAD. I see "Get Feedback" "Copy to Creative Cloud" and "Share"

       

      I have a corporate account and have access to all software. I tried logging in and out of both creative cloud and the app. I am sure I am using the right account on both the app and creative cloud as I only have 1 account available.

       

      Any help is greatly appreciated.

       

      Yvette