1 Reply Latest reply on Feb 26, 2015 3:17 PM by m_vargas

    Flash 16 Plugin MSI broken

    kevlar256

      The .305 release MSI installer for plugin based browsers does not appear to work. The version on the machine is removed and leaves the machine with no flash player at all.

        • 1. Re: Flash 16 Plugin MSI broken
          m_vargas Adobe Employee

          Hi Kevin,


          Please provide the following log files:

          • The FlashInstall.log file saved at C:\Windows\System32\Macromed\Flash (if this is a 64-bit OS, also provide the FlashInstall.log file saved at C:\Windows\SysWOW64\Macromed\Flash.
          • MSI install log file.


          These files will be fairly large.  You can use the instructions here to post the files: The specified item was not found.

           

          Thank you.

           

          --

          Maria