1 Reply Latest reply on Feb 26, 2015 12:48 PM by dj_paige

    Failed HDD with LR Key stuck on it

    k2aztec

      I installed a SSD for my OS and programs so that I have use my HDD to save files. I installed LR onto the SDD and when I was going to uninstall LR from my HDD the HDD failed. Now I am unable to uninstall/deactivate that key from the HDD. LR on my SSD will no longer allow me to access the develop module now because when I enter my key its says that the key is already being used.

       

      Any suggestions? I am trying to get a hold of someone from Adobe but it keeps directing me to this site.

        • 1. Re: Failed HDD with LR Key stuck on it
          dj_paige Level 9

          Now I am unable to uninstall/deactivate that key from the HDD

          Lightroom does not use deactivation.

           

          LR on my SSD will no longer allow me to access the develop module now because when I enter my key its says that the key is already being used.

          That's impossible, LR does not provide such a message. What is the exact word-for-word message that you are receiving?