That must be handled by Adobe. Try an online chat.
If you can’t get help, get a case number and let us know.
Yes, Adobe "Chat" sent me over here as they informed me that CS4 was no longer supported and I would need to find answers here.
Interesting response as what I need I suspect I can only get from Adobe, and they don't seem willing to give it to me.
Hang tight. I’ll see if I can get someone to help you.
That's great. Thanks Bob.