Where is your Adobe ID registered?
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
Your reply is not an answer to my question.
My question or remark is that where I wanted to pay in Canadian dollars (not US) otherwise I will not subscribe to monthly/annual fees that may vary due to currency variation form US to Canadian dollars.
This is the pick list, as you can see there are a bunch of currencies but no Canadian dollars :
De : John T Smith
Envoyé : 27 février 2015 21:45
À : Norman Simpson
Objet : Hello, I would subscribe to creative cloud for photographer if only I could pay monthly fees in Canadian dollars (not US). How come Canadian dollars is not an option in the pick list???
Hello, I would subscribe to creative cloud for photographer if only I could pay monthly fees in Canadian dollars (not US). How come Canadian dollars is not an option in the pick list???
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Adobe has overlooked it's Canadian customers for too long. Small businesses like mine are getting hammered by the exchange rate for staff licenses of Adobe Creative Cloud. It's time for a change. Please sign my petition on change.org. More still, share it across all of your social networks!
Adobe is frustrating its Canadian customers. I am not sure why they don't provide the option to pay in Canadian dollars and find this very frustrating. Specifically when we see that Adobe is addressing this for customers in other countries: https://blogs.adobe.com/conversations/2015/12/adobe-and-currency-fluctuations.html
To any who read this thread, in addition to posting on these community forums, take action!
1. Sign BryanCanning's petition
2. Phone Adobe customer support, speak with a customer service person and ask them to put in a service request regarding adding CAD as a payment option and make sure you get a support ticket!