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I cannot lost other time ok?
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To avoid losing time you can use the trials while the problem gets resolved. I do not have a solution to offer but you are likely to find your issue is very common if you search thru this forum for a solution ok?
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Carlol34631667 I would recommend reviewing Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing the membership from authorizing.