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lightroom 5 will not upload from disk to windows 8

Community Beginner ,
Feb 28, 2015 Feb 28, 2015

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at a certain point it stops installing and throws an error. Unfortunately I cant even bring it up again because it then started trying to undo install. The clearing actions stopped functioning, Now it won't run install because another install is running. I performed file search for lightroom, there is no app data anywhere, just empty files with the lightroom name. what do I do?

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correct answers 1 Correct answer

Adobe Employee , Feb 28, 2015 Feb 28, 2015

Hi Tyler,

Keith is correct. restart your computer and clear your temp files. You can download Lightroom 5. 3, install it and then update Lightroom to 5.7

Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.3

Thanks

Scott

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Community Expert ,
Feb 28, 2015 Feb 28, 2015

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restart you computer.

copy the installation files from your disk to a desktop directory.

install from the desktop directory.

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Adobe Employee ,
Feb 28, 2015 Feb 28, 2015

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Hi Tyler,

Keith is correct. restart your computer and clear your temp files. You can download Lightroom 5. 3, install it and then update Lightroom to 5.7

Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.3

Thanks

Scott

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Community Expert ,
Mar 01, 2015 Mar 01, 2015

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actually, there's no reason to install anything other than the latest version (and then update) if the op is going to download the installation files.  the latest version is 5.7.1, as of today.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Community Beginner ,
Mar 01, 2015 Mar 01, 2015

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image.jpg

‌tthis is the error I keep getting. No matter how I try to install it. Adding to the desktop got me to a point where I could register my product, then threw this at me.

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Community Expert ,
Mar 01, 2015 Mar 01, 2015

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