2 Replies Latest reply on Apr 2, 2015 11:35 AM by Kevin-Monahan

    Premiere pro CC crashes when I try to play an MP4 imported file


      I have uploaded an MP4 file into my project through the media browser.  I can see the file in the list view.  But when I double click on the file to play the software crashes.  I am able to play the video outside of PP CC with Divx, Windows Media, and Quick Time.


      Thanks for you help!


      [Moved from the generic Cloud forum to the specific Program forum... Mod]