Which version of Lightroom?
Is the 7D Mk II supported by it? (5.7 or newer needed).
Thank you for responding.
Lightroom V5 (and I have attempted to download V5.7.1
It says my Canon 7D Mark 11 is supported
My 7D Mark II works fine with LR 5.7 or newer.
What version of LR are you using? The Help / About Adobe Photoshop Lightroom x.x.x.x menu item will list the version.
Assuming your LR is too old, how have you attempted to update LR and what type of LR license do you have, the serial-number-activated version or the CC Photography Plan version that also includes PS-CC?
Yep, my 7D Mk II works perfectly well with 5.7.x too, Steve.