23 Replies Latest reply on Dec 1, 2018 5:58 AM by mattdb4444

    Unable to Deauthorize

    sarahw7552623 Level 1

      I have been trying to deauthorize my Adobe Digital Editions account for about 24 hours (I need to authorize a different username). Each time I make it through the dialogue, the error message "Unable to Erase Authorization. Please try again after some time" pops up. Why might this error be occurring? I have also tried uninstalling the program, but it keeps me authorized with the original username.