1 Reply Latest reply on Mar 4, 2015 4:08 AM by Mukesh R Shah

    Cursor position is wrong on windows 8.1

    玉緒

      From today, flash seems misunderstanding where my mouse cursor is. When I try to grab the object, I cannot do it. In stead, I need to point somewhere apart it (see video for details).

      I usually use pen tablet, and problem persists when I unplug pen tablet and use mouse instead. Problem doesn't occur on other adobe product like Photoshop or Illustrator.

       

      I tried all of below, but no luck...

      • update of flash
      • reboot the computer
      • uninstall/install flash

       

      Also I noticed toggle scale button on top right and layer-related buttons on bottom disappear at the same time I noticed the problem.

       

      I'm using Windows 81 64bit and latest flash (Build: 14.2.0.20).

       

      Does anyone see the same problem?

       

       

      flash.jpg

        • 1. Re: Cursor position is wrong on windows 8.1
          Mukesh R Shah Adobe Employee

          You might be using Flash Pro on HiDPI machine. FlashPro is not yet supported on HiDPI.

           

          Please change your current resolution to 1024 x 900 or 1280 x 1024.

           

          Also please change the text display resolution/font size DPI to normal (100%) instead of medium or large (ie 125% or 150%). This setting is available under Screen Resolution.

           

          Rgds,

          Mukesh

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