0 Replies Latest reply on Mar 3, 2015 8:26 AM by adg946

    Lightroom crashes when I scroll quickly through the folders in the library module

    adg946

      If I scroll quickly through the folders in the library, particularly when I first start Lighroom it often crashes. If I wait a few minutes, most of the time all is well, but not always. I never have crashes in any other module.

       

      Crash report:

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: lightroom.exe

        Application Version: 5.7.0.10

        Application Timestamp: 545ea461

        Fault Module Name: ntdll.dll

        Fault Module Version: 6.1.7601.18247

        Fault Module Timestamp: 521eaf24

        Exception Code: c0000005

        Exception Offset: 0000000000034118

        OS Version: 6.1.7601.2.1.0.256.1

        Locale ID: 1033

        Additional Information 1: a36e

        Additional Information 2: a36ef00a9d422868e749298269662734

        Additional Information 3: 5412

        Additional Information 4: 5412da4d38a37aacadff0f1f969e9432