0 Replies Latest reply on Mar 3, 2015 10:15 AM by lenr91516246

    Whenever I try to load any sizable MP4 file into Animate using the add video option, it causes animate to crash.  Anyone else have this experience.  Is there a cure?  This is on a retina IMac.

    lenr91516246

      Process:               Adobe Edge Animate CC 2014.1 [70200]

      Path:                  /Applications/Adobe Edge Animate CC 2014.1/Adobe Edge Animate CC 2014.1.app/Contents/MacOS/Adobe Edge Animate CC 2014.1

      Identifier:            com.adobe.Adobe Edge Animate CC 2014.1.application

      Version:               5.0.1 (5.0.1.386)

      Code Type:             X86 (Native)

      Parent Process:        ??? [1]

      Responsible:           Adobe Edge Animate CC 2014.1 [70200]

      User ID:               502

       

       

      Date/Time:             2015-03-03 10:03:33.898 -0800

      OS Version:            Mac OS X 10.10.2 (14C109)

      Report Version:        11

      Anonymous UUID:        073294C4-F78D-E448-CA46-B3E16A9BD221

       

       

       

       

      Time Awake Since Boot: 430000 seconds

       

       

      Crashed Thread:        0  CrBrowserMain  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

       

       

      VM Regions Near 0:

      -->

          __TEXT                 0000000000001000-00000000000ba000 [  740K] r-x/rwx SM=COW  /Applications/Adobe Edge Animate CC 2014.1/Adobe Edge Animate CC 2014.1.app/Contents/MacOS/Adobe Edge Animate CC 2014.1

       

       

      Thread 0 Crashed:: CrBrowserMain  Dispatch queue: com.apple.main-thread

      0   org.chromium.ContentShell.framework 0x02dbd77a cef_time_delta + 785690

      1   libsystem_malloc.dylib         0x906a5495 szone_error + 246

      2   libsystem_malloc.dylib         0x9069902b allocate_pages + 482

      3   libsystem_malloc.dylib         0x9069b3df large_malloc + 1025

      4   libsystem_malloc.dylib         0x90699a66 szone_malloc_should_clear + 1262

      5   libsystem_malloc.dylib         0x90699571 szone_malloc + 24

      6   org.chromium.ContentShell.framework 0x02dbe7e9 cef_time_delta + 789897

      7   libsystem_malloc.dylib         0x90699519 malloc_zone_malloc + 75

      8   libsystem_malloc.dylib         0x9069f858 realloc + 190

      9   com.adobe.AgKernel.framework   0x023c2d1c l_alloc(void*, void*, unsigned long, unsigned long) + 28

      10  com.adobe.AgKernel.framework   0x023d2ffd luaM_realloc_(lua_State*, void*, unsigned long, unsigned long) + 45

      11  com.adobe.AgKernel.framework   0x023d97db luaS_newlstr(lua_State*, char const*, unsigned long) + 203

      12  com.adobe.AgKernel.framework   0x023e0119 luaV_concat(lua_State*, int, int) + 985

      13  com.adobe.AgKernel.framework   0x023c0f86 lua_concat + 86

      14  com.adobe.AgKernel.framework   0x023c2584 luaL_prepbuffer + 164

      15  com.adobe.AgKernel.framework   0x023cf328 read_chars(lua_State*, __sFILE*, unsigned long) + 88

      16  com.adobe.AgKernel.framework   0x023cf0f0 g_read(lua_State*, __sFILE*, int) + 368

      17  com.adobe.AgKernel.framework   0x023cf7f6 f_read(lua_State*) + 86

      18  com.adobe.AgKernel.framework   0x023cb4d7 luaD_precall(lua_State*, lua_TValue*, int) + 1287

      19  com.adobe.AgKernel.framework   0x023e0abb luaV_execute(lua_State*, int) + 2395

      20  com.adobe.AgKernel.framework   0x023cb747 luaD_call(lua_State*, lua_TValue*, int) + 119

      21  com.adobe.AgKernel.framework   0x023c0b91 f_call(lua_State*, void*) + 33

      22  com.adobe.AgKernel.framework   0x023b2956 AgExceptionsPrivate_runProtectedCall + 38

      23  com.adobe.AgKernel.framework   0x023cba74 luaD_pcall(lua_State*, void (*)(lua_State*, void*), void*, int, int) + 100

      24  com.adobe.AgKernel.framework   0x023c0b4e lua_pcall + 238

      25  com.adobe.AgKernel.framework   0x023c3f1f luaB_pcall(lua_State*) + 63

      26  com.adobe.AgKernel.framework   0x023cb4d7 luaD_precall(lua_State*, lua_TValue*, int) + 1287

      27  com.adobe.AgKernel.framework   0x023e0abb luaV_execute(lua_State*, int) + 2395

      28  com.adobe.AgKernel.framework   0x023cb747 luaD_call(lua_State*, lua_TValue*, int) + 119

      29  com.adobe.AgKernel.framework   0x023c0b91 f_call(lua_State*, void*) + 33

      30  com.adobe.AgKernel.framework   0x023b2956 AgExceptionsPrivate_runProtectedCall + 38

      31  com.adobe.AgKernel.framework   0x023cba74 luaD_pcall(lua_State*, void (*)(lua_State*, void*), void*, int, int) + 100

      32  com.adobe.AgKernel.framework   0x023c0b4e lua_pcall + 238

      33  com.adobe.dvalua.framework     0x024aa5d3 dvalua::utility::CallLuaFromCpp(lua_State*, int, int) + 51

      34  com.adobe.dvalua.framework     0x02457b24 dvalua::ui::ControlChangedBinder<dvaui::controls::UI_ControlView>::OnChanged(dvaui::contr ols::UI_ControlChangedMessage*) + 100

      35  com.adobe.dvalua.framework     0x02459138 boost::detail::function::void_function_obj_invoker1<boost::_bi::bind_t<void, boost::_mfi::mf1<void, dvalua::ui::ControlChangedBinder<dvaui::controls::UI_ControlView>, dvaui::controls::UI_ControlChangedMessage*>, boost::_bi::list2<boost::_bi::value<dvalua::ui::ControlChangedBinder<dvaui::controls::UI_ ControlView>*>, boost::arg<1> > >, void, dvaui::controls::UI_ControlChangedMessage*>::invoke(boost::detail::function::function_buf fer&, dvaui::controls::UI_ControlChangedMessage*) + 40

      36  com.adobe.dvalua.framework     0x02457f1f boost::detail::function::void_function_obj_invoker1<dvaui::ui::MessageFunctionAdapter<dva ui::ui::MessageT<dvaui::ui::UI_Node>, dvaui::controls::UI_ControlChangedMessage, boost::function1<void, dvaui::controls::UI_ControlChangedMessage*> >, void, dvaui::ui::MessageT<dvaui::ui::UI_Node>*>::invoke(boost::detail::function::function_buffe r&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 79

      37  com.adobe.dvaui.framework     0x0075524d dvaui::controls::UI_ControlView::SendControlMessages(dvacore::utility::SharedFunctions<bo ost::shared_ptr<boost::function<void (dvaui::ui::MessageT<dvaui::ui::UI_Node>*)> > > const&, dvaui::ui::MessageT<dvaui::ui::UI_Node>*) + 61

      38  com.adobe.dvaui.framework     0x0072d197 dvaui::controls::UI_Button::SendButtonChangedMessage(dvacore::utility::Flags<unsigned char>) + 183

      39  com.adobe.dvaui.framework     0x0072c1b3 dvaui::controls::UI_Button::PerformAction(bool, dvacore::utility::Flags<unsigned char>, bool) + 115

      40  com.adobe.dvaui.framework     0x0072cce9 dvaui::controls::ButtonInputCapture::End() + 137

      41  com.adobe.dvaui.framework     0x009b2e2c dvaui::ui::PointerCapture::InvokeEnd(bool) + 124

      42  com.adobe.dvaui.framework     0x009bd29e dvaui::ui::UI_NodeManager::EndInputCapture(bool) + 94

      43  com.adobe.dvaui.framework     0x0072ceb3 dvaui::controls::ButtonInputCapture::DoMouseEvent(dvaui::ui::MouseEvent const&) + 291

      44  com.adobe.dvaui.framework     0x009c7cc3 dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 547

      45  com.adobe.dvaui.framework     0x009c74b5 dvaui::ui::UI_Node::UI_DispatchPointerEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::PointerEvent const&, bool) + 133

      46  com.adobe.dvaui.framework     0x009c739b dvaui::ui::UI_Node::UI_DispatchPointerEvent(dvaui::ui::PointerEvent const&, bool) + 75

      47  com.adobe.dvaui.framework     0x00a50087 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 663

      48  com.adobe.dvaui.framework     0x00a4fbbc dvaui::ui::OS_View::UI_DispatchPlatformMouseClickEvent(dvaui::ui::OS_Event const&) + 540

      49  com.adobe.dvaui.framework     0x00a4dd03 dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 147

      50  com.adobe.dvaui.framework     0x00a4dc3d dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 29

      51  com.adobe.dvaui.framework     0x00a4f6a2 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 66

      52  com.adobe.dvaui.framework     0x008fe20a boost::detail::function::void_function_obj_invoker0<boost::_bi::bind_t<void, boost::_mfi::mf1<void, dvaui::ui::OS_View, NSEvent*>, boost::_bi::list2<boost::_bi::value<dvaui::ui::OS_View*>, boost::_bi::value<NSEvent*> > >, void>::invoke(boost::detail::function::function_buffer&) + 42

      53  com.adobe.dvacore.framework   0x0024aeb4 int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 36

      54  com.adobe.dvacore.framework   0x0024b838 boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<int, int (*)(boost::function0<void>*, void*), boost::_bi::list2<boost::_bi::value<boost::function0<void>*>, boost::_bi::value<void*> > >, int>::invoke(boost::detail::function::function_buffer&) + 24

      55  com.adobe.Adobe Edge Animate CC 2014.1.application 0x00030f36 helium::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0<int>) + 38

      56  com.adobe.dvacore.framework   0x0024affd void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 125

      57  com.adobe.dvacore.framework   0x0024c4e0 void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 160

      58  com.adobe.dvaui.framework     0x00a5a6af -[DVAMacContainerView mouseUp:] + 127

      59  com.apple.AppKit               0x9123af2d -[NSWindow _reallySendEvent:] + 807

      60  com.apple.AppKit               0x90c23948 -[NSWindow sendEvent:] + 484

      61  com.apple.AppKit               0x90bd13fd -[NSApplication sendEvent:] + 4758

      62  com.adobe.dvaui.framework     0x00a54048 -[DVAMacApplication sendEvent:] + 648

      63  com.adobe.exo.framework       0x014c9612 -[ExoMacApplication sendEvent:] + 546

      64  com.apple.AppKit               0x90a4b08c -[NSApplication run] + 1003

      65  com.adobe.exo.framework       0x014c8fe3 exo::app::OS_AppBase::RunEventLoop() + 67

      66  com.adobe.Adobe Edge Animate CC 2014.1.application 0x0004a6f7 main + 1591

      67  com.adobe.Adobe Edge Animate CC 2014.1.application 0x00002fa5 start + 53

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      Logical CPU:     1

      Error Code:      0x00000006

      Trap Number:     14

       

       

       

       

       

      External Modification Summary:

        Calls made by other processes targeting this process:

          task_for_pid: 1

          thread_create: 0

          thread_set_state: 0

        Calls made by this process:

          task_for_pid: 0

          thread_create: 0

          thread_set_state: 0

        Calls made by all processes on this machine:

          task_for_pid: 184804

          thread_create: 1

          thread_set_state: 0

       

       

      VM Region Summary:

      ReadOnly portion of Libraries: Total=317.8M resident=126.1M(40%) swapped_out_or_unallocated=191.7M(60%)

      Writable regions: Total=2.3G written=1.7G(76%) resident=1.9G(85%) swapped_out=396K(0%) unallocated=346.1M(15%)

       

      REGION TYPE                      VIRTUAL

      ===========                      =======

      Activity Tracing                   2048K

      CG backing stores                  70.1M

      CG image                           1436K

      CG raster data                     8028K

      CG shared images                    432K

      CoreAnimation                     150.8M

      CoreGraphics                          4K

      CoreUI image data                   376K

      Foundation                            4K

      IOKit                              65.5M

      Image IO                             32K

      Kernel Alloc Once                     4K

      MALLOC                              1.8G

      MALLOC (admin)                       48K

      Memory Tag 242                       12K

      Memory Tag 250                       28K

      OpenCL                               40K

      OpenGL GLSL                         128K

      Stack                             197.7M

      VM_ALLOCATE                        19.0M

      __DATA                             12.5M

      __GLSLBUILTINS                     2588K

      __IMAGE                             528K

      __LINKEDIT                         72.9M

      __OBJC                             4268K

      __TEXT                            244.9M

      __UNICODE                           544K

      mapped file                       171.7M

      shared memory                        76K

      ===========                      =======

      TOTAL                               2.8G

       

       

      Model: iMac15,1, BootROM IM151.0207.B01, 4 processors, Intel Core i5, 3.5 GHz, 16 GB, SMC 2.22f16

      Graphics: AMD Radeon R9 M290X, AMD Radeon R9 M290X, PCIe, 2048 MB

      Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220

      Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B544631473634485A2D314736453220

      AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x142), Broadcom BCM43xx 1.0 (7.15.159.13.12)

      Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports

      Network Service: Ethernet, Ethernet, en0

      Network Service: Wi-Fi, AirPort, en1

      PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0

      Serial ATA Device: APPLE SSD SD0128F, 121.33 GB

      Serial ATA Device: APPLE HDD ST3000DM001, 3 TB

      USB Device: FaceTime HD Camera (Built-in)

      USB Device: BRCM20702 Hub

      USB Device: Bluetooth USB Host Controller

      USB Device: Keyboard Hub

      USB Device: Apple Keyboard

      USB Device: Hub

      USB Device: ColorMunki Display

      FireWire Device: JMB35x LUN0, JMicron, Up to 800 Mb/sec

      Thunderbolt Bus: iMac, Apple Inc., 26.1

      Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 3, 5.6