I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014). I have today downloaded the file (Photoshop_13_LS16.7z This downloaded OK When I tried to run the file (Winzip) I got the following message "Installer failed to initialise. Could be due

[karenb60132132]

I recently purchased an upgrade to Photoshop CS6. (Dec 9 2014).  I have today downloaded the file (Photoshop_13_LS16.7z

This downloaded OK

When I tried to run the file (Winzip) I got the following message

"Installer failed to initialise. Could be due to a missing file.  Please download Abobe support adviser."

I tried to do that and it told me Adobe support adviser no longer exists.

Could you please advise a solution.

[Mylenium · Accepted solution]

Extract it to a different location inside a dedicated folder and make sure to not destroy the file and folder hierarchy inside the archive. also run the install with sufficient user privielges and security stuff turned off.

Mylenium