Andrewc43429968 which Adobe software or service are you facing difficulties with?
I have recently installed illustrator and Photoshop. I first purchased creative cloud in March 2014. Is this subscription likely to end soon or as long as my account is paid will this program continue.
Andrewc43429968 you can review your account details page at Adobe ID to review the details of your membership. For additional details I would recommend reviewing Manage your membership and payments | Creative Cloud.