Our ISP moved our files to a new web server since we were
running out of room on their old server. However, our user roles
did not get transferred. The settings for Administrator, Publisher
and Writer were moved, but our custom roles were not. Is there a
way for these roles to be transferred from the old server?
We aren't using CPS, but it looks like our ISP moved the
files from the _mm directory. But the cthub....csi file on the new
server is much smaller than it was on the old server (11 K vs 53
K). It looks like the default roles (Administrator, Publisher,
Writer) were moved somehow because the user names associated with
those roles are displayed. But none of our other roles are showing
One other bit of information ... the name of our web
server/URL has changed with this move. I don't know if that would
make a difference.