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Installing Acrobat

New Here ,
Mar 04, 2015 Mar 04, 2015

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I am having trouble installing acrobat because creative cloud says it's still finishing the photoshop download even though photoshop has been downloaded on my computer for about a week and I've used it multiple times. So photoshop says "finishing" and acrobat says "waiting" and I can't figure out a way to get it to move on from photoshop and download acrobat. I have a macbook pro. Not sure what to do.

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Guest
Mar 08, 2015 Mar 08, 2015

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Hi Carlie ,

I would like to know from where are you trying to install Acrobat ?

Is it through Adobe.com or some external source?

Try downloading it from Adobe.com.

For further information and assistance you may also get in touch with our support team.

http://helpx.adobe.com/x-productkb/global/service-ccm.html

Regards

Sukrit Dhingra

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Guest
Mar 08, 2015 Mar 08, 2015

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Carlie ,

You may also want to refer to the following kb document to seek help.

See if helps you out.

https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

Regards

Sukrit Dhingra

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