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I am having trouble installing acrobat because creative cloud says it's still finishing the photoshop download even though photoshop has been downloaded on my computer for about a week and I've used it multiple times. So photoshop says "finishing" and acrobat says "waiting" and I can't figure out a way to get it to move on from photoshop and download acrobat. I have a macbook pro. Not sure what to do.
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Hi Carlie ,
I would like to know from where are you trying to install Acrobat ?
Is it through Adobe.com or some external source?
Try downloading it from Adobe.com.
For further information and assistance you may also get in touch with our support team.
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Regards
Sukrit Dhingra
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Carlie ,
You may also want to refer to the following kb document to seek help.
See if helps you out.
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
Regards
Sukrit Dhingra