2 Replies Latest reply on Mar 4, 2015 3:00 PM by Emre Bagdat

    Why is it so difficult for Adobe to manage a simple Creative Cloud membership?

    Emre Bagdat

      I have a one year committed Creative Cloud plan which started at the end of December. Actually I tried to purchase it at the end of December, for some reason they managed to validate my subscription in two weeks. Anyway, only 3 months passed and my plan seem expired in the system and I can not use my programs. Faults can happen but there seems to be nobody to understand and fix the problem. On top of it, there is no customer service in Turkey, by customer service I mean a telephone number and a decent person to talk to. You can write to online support which they claim to be working 24/7, but when you write something they never get back which brings us to forums Adobe customer care suck big time...