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HELP!!! I can't access BC's administration panel after forwarding domain...

New Here ,
Mar 05, 2015 Mar 05, 2015

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I messed up my domain pointers by adding a forwarder and now my site is pointing to a different website. How do I change this back? Every time I try to login to the BC's administration it re-directs me to the new domain, so I can not administer the site anymore. The old/original domain was http://www.palominolarchmont.com and now it redirects to http://www.ironhorselarchmont.com. We will be changing the name in a few days but for now I would like it to remain as the old/original domain. Also, can you give me detailed instructions on how to do this correctly when the name change goes into effect? I tried adding a .htaccess file but that didn't work either. This is very frustrating, please help.

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correct answers 1 Correct answer

Adobe Employee , Mar 05, 2015 Mar 05, 2015

Hi Eric,

In such cases you can always use the system URLs to login in your sites and manage it - palominorestaurant.businesscatalyst.com  and palominorestaurant.worldsecuresystems.com

Adding a .htaccess file will not work with BC, here is what you need to do in order to redelegate a domain over to us - Redelegation - Pointing your domain to our name servers from a domain registrar

Hope this helps,

Mihai

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Adobe Employee ,
Mar 05, 2015 Mar 05, 2015

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Hi Eric,

In such cases you can always use the system URLs to login in your sites and manage it - palominorestaurant.businesscatalyst.com  and palominorestaurant.worldsecuresystems.com

Adding a .htaccess file will not work with BC, here is what you need to do in order to redelegate a domain over to us - Redelegation - Pointing your domain to our name servers from a domain registrar

Hope this helps,

Mihai

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