1 2 Previous Next 75 Replies Latest reply on Nov 25, 2015 10:07 PM by Keith_Reeder

    Support for Olympus E-M5 Mark II

    Gina543

      Lightroom 5.7 isn't recognising RAW files from the new Olympus E-M5 Mark II. Has anyone found a solution please?

      GIna

        • 1. Re: Support for Olympus E-M5 Mark II
          ssprengel Adobe Community Professional & MVP

          I think that camera was released after the last LR came out in mid-December.  I’d expect support in the next LR version, which could be LR 6.

          • 2. Re: Support for Olympus E-M5 Mark II
            tom299 Level 1

            DNG converter does not work. These .orf RAW files are not yet supported by any editing software I can fine except Intensify but it save files in in its own format which LR etc don't import.

            Its a real pain until Adobe update. I have no alternative but to use the Viewer that came with the camera then convert to TIFF. WARNING a 17mb raw file becomes an 85mb tiff!!

            • 3. Re: Support for Olympus E-M5 Mark II
              ssprengel Adobe Community Professional & MVP

              This situation happens to anyone who buys a camera released after the last version of Adobe software.

              • 4. Re: Support for Olympus E-M5 Mark II
                Gina543 Level 1

                Many thanks for your responses It seems we will have to wait! Like you, I am using the Olympus software to convert to tiff files, but, as you point out, the tiff files are far too big to be practical on a long term basis.

                • 5. Re: Support for Olympus E-M5 Mark II
                  tom299 Level 1

                  ssprengel Does that mean its OK?

                   

                  So I bought this GM truck, brand new model but I cannot use it as designed because it doesn't accept sulphur free gas!  The new gas will be available as soon as Exxon can refine it for distribution Would that be acceptable - I don't think so!

                   

                  We have accepted this for too long. Its an integrated marketplace for everything these days.

                  • 6. Re: Support for Olympus E-M5 Mark II
                    JimHess Adobe Community Professional & MVP

                    Perhaps you could propose a better solution. Consider that you are expecting Adobe to provide support for cameras that are not yet released. How do you propose  they do that?

                    • 7. Re: Support for Olympus E-M5 Mark II
                      tom299 Level 1

                      Yes I could propose a solution. Adobe are informed well in advance of forthcoming camera releases. BTW this camera was released months ago just not in USA.

                      I appreciate everything gets updated.

                      There is support for orf files for the M5 and the difference in the code to recognize the MKII is minimal. Actually if you could remove a tag the MKII files have it would work but why should you need to 'hack'  something that should work right out the box.

                      The real solution is however - stop buying new models until the software works.

                      • 8. Re: Support for Olympus E-M5 Mark II
                        JimHess Adobe Community Professional & MVP

                        Adobe is NOT advised well in advance about new camera models. They have to wait like everyone else for the camera to be released. Then they have to purchase the camera in order to be able to create profiles for it. Adobe is not in partnership with any camera manufacturer. As far as they're concerned, Adobe is just another company and they don't have to concern themselves with them.

                        • 9. Re: Support for Olympus E-M5 Mark II
                          tom299 Level 1

                          So you think that the benchmark editing software company has no links with camera manufacturers, has to buy a camera after release to reverse engineer the camera software to update their program.

                          I dont think so! Unless the pigs are refueled.......

                          Come on stop thinking everything Adobe is wonderful. I use their products, like everybody else, but they are not above criticism .

                          • 11. Re: Support for Olympus E-M5 Mark II
                            ssprengel Adobe Community Professional & MVP

                            Sometimes Adobe gets a camera model a little early but what's important is that the model Adobe gets is an RTM version not a beta or pre-production model, otherwise something might change at the last minute and invalidate the work Adobe has done.

                             

                            Sure you can hack the raws of an older model to work with a newer model, and they might work ok or they might not, but until Adobe creates and releases profiles for the new camera there could easily be something slightly off, not necessarily because the sensor is different, but that the electronics that offloads the data is actually adding or subtracting slightly from the signals so the white and black points are slightly different.

                            • 12. Re: Support for Olympus E-M5 Mark II
                              tom299 Level 1

                              Agreed.

                              In general it was 'accepted' we wait for updates because in the past, camera's had a longer life. Nowadays new models come thick & fast but the software giants are dragging their feet & not reacting quickly enough (IMO).

                              New models are the life blood of most industries (see Apple). It will all collapse if, when we buy them, they don't work with the software.

                              I am now retired & have forgotten my adage when in business - Never buy the latest of anything, wait until its problems are fixed, especially cars & software.

                              Now I need to add camera's to that list.

                              What has been interesting is the acceptance of the situation by photographers amateur & pro, including most of my local camera club members. It is never mentioned by reviewers yet it is fundamental to the enjoyment of a new gadget in this post processing age.

                              • 13. Re: Support for Olympus E-M5 Mark II
                                PIRose Level 2

                                That hypothetical GM truck that might not be usable at all due to lack of fuel availability is not a good analogy for a new camera such as the E-M5 II, which (while it waits for Lightroom support) performs perfectly fine when producing jpeg files and even can manage to function by having the ORF files processed in Oly Viewer (provided gratis by Oly). BTW, if Oly (and other camera makers) sold cameras as though they were "intended to work" in 3rd-party software such as Lightroom, they'd probably not be keeping the details of their raw demosaicing under proprietary wraps. If you have a gripe with that  (proprietary raw) state of affairs. then I'm with you. But it seems the finger pointing should be at the camera manufacturers, not Adobe (unless you know something Adobe could be doing --but is not-- to change the way things work).


                                I received my E-M1 back in October 2013 (more than a month after it had begun shipping) and I seem to recall that the E-M1's supporting Lr update (5.3) came in December.  I was pleasantly surprised...just a 6-week wait. Others (earlier adopters) had been waiting nearly 3 months. Does that make it "right"? Eh, no one twisted anyones arm to buy when they (and I) did.

                                 

                                Finally, even if Adobe had support for our new camera ready just hours after the model was introduced, I think they'd be justified in deciding to delay (at least somewhat) any Lr update until they could also  include support for some number of other, recently issued models. Getting a timely ( and probably unique) update for every new camera would be nice, and perhaps it would actually happen for certain CaNikon models; but it doesn't seem practical with new cameras coming along "thick and fast". I certainly  don't expect any special treatment my Oly digicams, with their very modest market share.

                                • 14. Re: Support for Olympus E-M5 Mark II
                                  chrisp95318450

                                  I was told yesterday by Oly that RAW files are supported by Lightroom, except for the HD files which will be supported in future.  Adobe was no help with my question, so I am going to have to test it myself. 

                                  • 15. Re: Support for Olympus E-M5 Mark II
                                    tom299 Level 1

                                    Yes orf raw is supported in LR5 but NOT the orf files from an M5 MKII. As I said previously the only difference is a 'tag' identifier, so the M5 files are recognized but not the MkII.

                                    I too have talked with Oly & they are waiting on Adobe to include the MkII.

                                    So the camera is going thru its learning curve with jpg!

                                    • 16. Re: Support for Olympus E-M5 Mark II
                                      chrisp95318450 Level 1

                                      Thanks.  Not what Oly told me yesterday. They said MKII supported in Lightroom except for HD RAW files. It is very annoying when they don't know their product and what is supported and not.

                                      I have an M5 and was going to upgrade tomorrow.  I shoot only RAW and use Lightroom exclusively. This may change my mind if I can't get RAW in Lightroom with the MKII.  Any workarounds you know of? Thanks for the info.  C

                                      • 17. Re: Support for Olympus E-M5 Mark II
                                        tom299 Level 1

                                        I will use email to reply Chris.

                                         

                                        I have had the camera for nearly 2 weeks now. It has no support by any software except MacPhun’s Intensify. My camera club has members with every conceivable editing software & thats the only one we have found that can handle the files from my camera. Problem with Intensify is it exports only in its own format .mpi.

                                         

                                        The only way at the moment is to export a tiff file from the Viewer program supplied with the camera then import into LR5 et al BUT a 17mb ORF becomes a 90mb tiff file. Not workable IMO.

                                         

                                        I personally use LR5.7.1 & assure you it does not import ORF from the MkII. Nether does PSE12 or 13, Aperture, Photo’s, ACR, DNG convertor etc etc.

                                         

                                        Its simply a tag I believe that identify’s the camera & the tag is different for the MkII obviously.

                                         

                                        Seems a wait until LR6 is announced when a new ACR will then be issued.

                                         

                                        ‘best

                                         

                                        Tom

                                        • 18. Re: Support for Olympus E-M5 Mark II
                                          Gina543 Level 1

                                          After reading Chris's message, I checked again in Lightroom. This time there was a change in that on trying to import the ORF files the images displayed on screen, whereas previously they had been blank. I thought all was going to be well, but on trying to import into Lightroom and then Photoshop, I received the same annoying message that the camera wasn't supported. I bought the Mark II from Ffordes Photographic and I informed them of the problems a few days ago. I know they have been in touch with Olympus, but still haven't been able to find a solution to either the standard or HD RAW files. I also downloaded a trial version of DXO Optics Pro 10. The support team there have confirmed to me that the Mark II isn't supported although the E-M1, E-M5 and E-M10 are, and suggested that I put in a request for the camera and lenses. They suggested that they do respond positively to customer requests, and I must admit that they were very swift and helpful in responding to my initial enquiry. I have made requests for the Mark II together with the specific lenses I own.

                                          • 19. Re: Support for Olympus E-M5 Mark II
                                            DdeGannes Level 5

                                            Support for the raw files from each and every new camera model introduced has to be commenced after the camera is sold commercially. Profiles have to be built and tested before they are released.

                                            Lightroom and Adobe Camera Raw Plugin updates for new cameras are released approximately ever three months, so there could conceivably be between one to three month wait.

                                            This is not only Adobe similar procedures are used by most if not all third party providers of raw processing software.

                                            See the screen capture for the version of ACR and LR that contained support for the E-M5, E-M1 and E-M10 as an example.

                                            Image00329.jpg

                                            LR 4.1 issued May 29, 2012; Camera announced Feb 8, 2012

                                            LR 5.3 issued Dec 11, 2013; Camera announced Sept 10, 2013

                                            LR 5.5 issued Jun 18, 2014; Camera announced Jan 29, 2014

                                            • 20. Re: Support for Olympus E-M5 Mark II
                                              DdeGannes Level 5

                                              Additional info.

                                              Link to list of supported camera models. Camera Raw plug-in | Supported cameras

                                              Link to all prior updates for Lightroom since inception. Adobe - Lightroom : For Windows

                                               

                                              This info will indicate the procedure used for additional camera models support. It is not a mystery.

                                              • 21. Re: Support for Olympus E-M5 Mark II
                                                frank33v

                                                So when should we expect the support for the E-m5 Mark II to be added ?

                                                • 22. Re: Support for Olympus E-M5 Mark II
                                                  JimHess Adobe Community Professional & MVP

                                                  Hopefully, in the next release. That could be another update to Lightroom 5, or it could be Lightroom 6. As far as when that will happen, only Adobe employees who are involved know that answer. Any dates that you see mentioned are pure conjecture. Adobe never announces release dates in advance.

                                                  • 23. Re: Support for Olympus E-M5 Mark II
                                                    frank33v Level 1

                                                    Thanks Jim...I guess I will hold off on the purchase then.

                                                    • 24. Re: Support for Olympus E-M5 Mark II
                                                      ssprengel Adobe Community Professional & MVP

                                                      Usually Adobe says nothing, but Adobe Camera Raw Engineer Eric Chan did post a hint a few days ago on the feedback.photoshop.com forum about when LR will get support for a couple new cameras:

                                                      2015-03-13_003243.png

                                                      • 25. Re: Support for Olympus E-M5 Mark II
                                                        chrisp95318450 Level 1

                                                        I went ahead and bought it. Its too good of a great camera and I could not wait.  I will shoot both JPEG and RAW and  hope that Adobe Lightroom adds the RAW support for this camera very soon.

                                                        Thanks everyone for the very helpful information on this issue.  Looking forward to the next update of Lightroom in a hurry.

                                                        • 26. Re: Support for Olympus E-M5 Mark II
                                                          tom299 Level 1

                                                          Try MacPhun's Affinity Photo. Its in bets but free & it loads ALL Orf files. Its an interesting editor too.

                                                          • 27. Re: Support for Olympus E-M5 Mark II
                                                            DdeGannes Level 5

                                                            Olympus Viewer 3 which is free from your camera manufacturer will process the raw files just fine. Its user interface is not as easy to use as Lightroom but it will give excellent results. It will also match 100% your in camera settings.

                                                            • 28. Re: Support for Olympus E-M5 Mark II
                                                              PIRose Level 2

                                                              DdeGannes wrote:

                                                               

                                                              Olympus Viewer 3 which is free from your camera manufacturer will process the raw files just fine. Its user interface is not as easy to use as Lightroom but it will give excellent results. It will also match 100% your in camera settings.

                                                               

                                                              Indeed, and worth restating! I had already suggested that (Olympus Viewer) option several days ago, but it evidently failed to interest those intent on denouncing the inability of Lightroom to provide instant gratification. Evidently a better alternative is to experiment with some 3rd-party beta software?

                                                               

                                                              the E-M5 II, which (while it waits for Lightroom support) performs perfectly fine when producing jpeg files and even can manage to function by having the ORF files processed in Oly Viewer (provided gratis by Oly)."

                                                              • 29. Re: Support for Olympus E-M5 Mark II
                                                                Keith_Reeder Level 4

                                                                tom299 wrote:

                                                                 

                                                                I too have talked with Oly & they are waiting on Adobe to include the MkII.

                                                                 

                                                                So take a leaf out of Olympus' book, Tom.

                                                                 

                                                                Wait.

                                                                 

                                                                They'll know the truth of what happens in Adobe providing Lr support for a given camera.

                                                                 

                                                                Clue:

                                                                tom299 wrote:

                                                                 

                                                                So you think that the benchmark editing software company has no links with camera manufacturers, has to buy a camera after release to reverse engineer the camera software to update their program.

                                                                 

                                                                is exactly what happens. And we don't think it's true, we know it's true.

                                                                • 30. Re: Support for Olympus E-M5 Mark II
                                                                  srvman Level 1

                                                                  I am sorry to say that Olympus has some blame as well, particularly in the light of the "GM Truck" example.

                                                                  Their viewer/editor does not even support the Hi-Res raw mode of the EM5 MkII I find that even sillier.

                                                                  To stay on the GM Truck metaphor,  "This truck has a wonderful and revolutionary sixth gear, but no control as the stick shift does not support it"

                                                                  (Europeans still predominantly use stick shift, sorry for that example)

                                                                  • 31. Re: Support for Olympus E-M5 Mark II
                                                                    tom299 Level 1

                                                                    Time for me to sign off this posting. To everyone who were courteous enough to take my comments at face value & not a rant but a criticism of Olympus, thanks.

                                                                    To all the others, who reminded me of the Apple vs Windows war, you don't have the best just because you use it. I happen to have 'collected' just about every make of camera in the past 40 years & still have most of them. I also take an interest in the now essential software available. I do not however make offensive criticism when someone has an opinion even if it is misguided. Its their opinion. Snide remarks have no place in forums but I have yet to find one where thats the norm.

                                                                    To those that made condescending & contrite replies let me tell you I was a semi-pro for many years & worked in the industry so not exactly a beginner.

                                                                     

                                                                    Finally to anyone who thinks software vendors have to buy a camera to reverse engineer for updates. Its not what happens. It would not even be legal. They are among the first, along with the press, to not only get their hands on the product & software but pre-release announcements.

                                                                     

                                                                    BTW I'm sure you all know that you better have 64 bit gear if you want to use LR6. It will ONLY work with 64 bit OS.

                                                                    • 32. Re: Support for Olympus E-M5 Mark II
                                                                      ssprengel Adobe Community Professional & MVP

                                                                      Adobe needs an RTM camera to profile.  This is not reverse-engineering, merely taking raw photos with the camera and doing math on the pixel values to create a camera profile to use with the raw conversion software.  I have seen raw conversions on DPReview that were done with a private beta camera raw plug-in from a beta camera 10 months before the camera was sold, but the conversions at that time were terrible, and it would have done Adobe no good to release those profiles before they got their hands on the final camera.

                                                                       

                                                                      Adobe is also constrained by not releasing support for a camera that isn't publically available and if the camera is being released in different parts of the world at different times, but the US isn't one of those areas of the world, Adobe likely cannot release their software

                                                                       

                                                                      The problem with the OM E-M5 II is one of timing.   I'm sure Adobe had camera support some time ago, and is merely waiting for the Camera Raw plug-in 9 or Lightroom 6 to be ready so we can see it.  Basically bad luck that the release to include this camera is a major release not a dot release.

                                                                       

                                                                      Since you have had many models of many cameras over the years, is there something unusual going on this time that you can point to?

                                                                      • 33. Re: Support for Olympus E-M5 Mark II
                                                                        DdeGannes Level 5

                                                                        @ssprengel thanks for this additional info, I guess things will happen when its ready.

                                                                        • 34. Re: Support for Olympus E-M5 Mark II
                                                                          chrisp95318450 Level 1

                                                                          Thanks for the additional info.  I will continue to wait and shoot JPEG only or switch to some other processing software. 

                                                                          • 35. Re: Support for Olympus E-M5 Mark II
                                                                            DdeGannes Level 5

                                                                            Have you tried using your Camera Manufacturers software Olympus Viewer 3.?

                                                                             

                                                                            Does not have the bells and frills and file management options of Lightroom but does provide an excellent rendition of the raw files.

                                                                            • 36. Re: Support for Olympus E-M5 Mark II
                                                                              chrisp95318450 Level 1

                                                                              Not yet, but I will if I don't see an upgrade to support this camera from Adobe soon.  I have a few other cameras and like to use the same workflow and not have to have another piece of software for each camera.  I am surprised it is taking this long when this camera has been out in the U.S for a number of months now.  C'est la vie!  Thanks for your help.

                                                                              • 37. Re: Support for Olympus E-M5 Mark II
                                                                                ssprengel Adobe Community Professional & MVP

                                                                                It’s been almost exactly 3 months since the last LR update, so I’d give them another week or two before calling it late, but it’s presumably taking this long because LR 6 is not ready.

                                                                                • 38. Re: Support for Olympus E-M5 Mark II
                                                                                  PIRose Level 2

                                                                                  chrisp95318450 wrote:

                                                                                   

                                                                                  this camera has been out in the U.S for a number of months now.

                                                                                  I know it must seem that long-- with all the chatter there was (in anticipation)-- but you may not be aware that the E-M5 II was announced officially in early February. So, right now it can't be more than about 4 weeks since the very earliest of birds received theirs (in USA).

                                                                                  • 39. Re: Support for Olympus E-M5 Mark II
                                                                                    46915379 Level 1

                                                                                    Yes, the only way is to get the Olympus high res plug-in for Photoshop 5 or 6 from the Olympus website and to import it then into Photoshop.

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