11 Replies Latest reply on Mar 6, 2015 4:38 AM by RoninEdits

    Video/Audio cut out

    andrews58958643 Level 1

      Hi there,

       

      I am trying to edit a video file that is in .mov format ( see bellow a screen shot of the original file ):

      Original File.JPG

      It says it has 01:11:31 duration, but when i enter it in Premier it show's up only to 01:08:10 ( see bellow ), so the video and audio cuts at this point. Any ideas why this is happening ?

      PP1.JPG

        • 1. Re: Video/Audio cut out
          RoninEdits Most Valuable Participant

          if you open the file in a media player does it play to the end? if so, does do anything funny around 1:08:10 as it plays?  its possible the file is damaged and premiere cannot read it all, or read past that damaged spot, so it reads as much as it can.

          • 2. Re: Video/Audio cut out
            andrews58958643 Level 1

            Hi Ronin,

             

            I thought about that. In media players it works fine. No glitch or anything.

            • 3. Re: Video/Audio cut out
              RoninEdits Most Valuable Participant

              does this happen with any other media or just this one file? is this file on an external hdd or sd card? if so can you try copying it to your computer?  if its h264, you could try to re-wrap it using avidemux. if there is some hidden problem with the file, that would fix or show it.

              • 4. Re: Video/Audio cut out
                andrews58958643 Level 1

                Hi Ronin and thank you so much for your answers.

                 

                The file is h264, it's on my local drive. I get the same issue from time to time with .mov files i get for editing. I convert them to h264 and that normally solves the issue.

                If i try to import the original .mov file in Premier you can see bellow what happens. The video and audio are totally out of sync.

                PP2.JPG

                • 5. Re: Video/Audio cut out
                  RoninEdits Most Valuable Participant

                  if those are variable fps video's, premiere wont like them. if you need to check, you can use mediainfo  and convert to constant fps using handbrake.

                  • 6. Re: Video/Audio cut out
                    andrews58958643 Level 1

                    I installed the mediainfo. I also attached the video in question, maybe you can get a better idea if you have it there. It's 88 mb - https://db.tt/KRQTs5yR

                    PP3.JPG

                    • 7. Re: Video/Audio cut out
                      RoninEdits Most Valuable Participant

                      to get a better view, click on the wrench icon to open preferences, and change the output format to "text".

                      should look like this:  (notice it is variable, so you will need to convert to constant with handbrake)

                       

                      Video

                      ID                                       : 1

                      Format                                : AVC

                      Format/Info                          : Advanced Video Codec

                      Format profile                       : High@L4.0

                      Format settings, CABAC       : No

                      Format settings, ReFrames   : 2 frames

                      Codec ID                              : avc1

                      Codec ID/Info                        : Advanced Video Coding

                      Duration                               : 1h 8mn

                      Bit rate mode                        : Variable

                      Bit rate                                 : 34.8 Kbps

                      Maximum bit rate                  : 12.7 Mbps

                      Width                                   : 1 920 pixels

                      Height                                  : 1 080 pixels

                      Display aspect ratio               : 16:9

                      Frame rate mode                : Variable

                      Frame rate                            : 0.400 fps

                      Minimum frame rate               : 0.020 fps

                      Maximum frame rate              : 31.579 fps

                      Color space                           : YUV

                      Chroma subsampling              : 4:2:0

                      Bit depth                               : 8 bits

                      Scan type                             : Progressive

                      Bits/(Pixel*Frame)                 : 0.042

                      Stream size                          : 17.0 MiB (19%)

                      Encoded date                        : UTC 2015-03-05 20:21:27

                      Tagged date                          : UTC 2015-03-05 20:21:45

                      • 8. Re: Video/Audio cut out
                        andrews58958643 Level 1

                        I understand.

                        I installed Handbrak.

                        Do you think you can help me out with this? Have no idea what setting i should input there...

                        • 9. Re: Video/Audio cut out
                          RoninEdits Most Valuable Participant

                          under the video tab, choose constant instead of variable.

                          i had it do a quick convert and it cut off the end of the video. there is something wrong with that video, thats why premiere cuts it off early too. i was able to open the file up in audacity to extract the audio, you might have to do that to get the audio working...

                          • 10. Re: Video/Audio cut out
                            andrews58958643 Level 1

                            Same issue in Premier. Sees only until 01:08:15

                             

                            General

                            Complete name                            : F:\Completed\Flo\Assets\05-03-2015\1.mp4

                            Format                                   : MPEG-4

                            Format profile                           : Base Media / Version 2

                            Codec ID                                 : mp42

                            File size                                : 178 MiB

                            Duration                                 : 1h 11mn

                            Overall bit rate mode                    : Variable

                            Overall bit rate                         : 347 Kbps

                            Tagged date                              : UTC 2015-03-06 12:23:46

                            Writing application                      : HandBrake 0.10.0 2014112200

                             

                             

                            Video

                            ID                                       : 1

                            Format                                   : AVC

                            Format/Info                              : Advanced Video Codec

                            Format profile                           : High@L4.1

                            Format settings, CABAC                   : Yes

                            Format settings, ReFrames                : 4 frames

                            Codec ID                                 : avc1

                            Codec ID/Info                            : Advanced Video Coding

                            Duration                                 : 1h 8mn

                            Bit rate                                 : 109 Kbps

                            Width                                    : 1 650 pixels

                            Height                                   : 1 080 pixels

                            Display aspect ratio                     : 3:2

                            Frame rate mode                          : Constant

                            Frame rate                               : 25.000 fps

                            Color space                              : YUV

                            Chroma subsampling                       : 4:2:0

                            Bit depth                                : 8 bits

                            Scan type                                : Progressive

                            Bits/(Pixel*Frame)                       : 0.002

                            Stream size                              : 53.0 MiB (30%)

                            Writing library                          : x264 core 142 r2479 dd79a61

                            Encoding settings                        : cabac=1 / ref=3 / deblock=1:0:0 / analyse=0x3:0x113 / me=hex / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=62500 / vbv_bufsize=78125 / crf_max=0.0 / nal_hrd=none / filler=0 / ip_ratio=1.40 / aq=1:1.00

                            Color primaries                          : BT.709

                            Transfer characteristics                 : BT.709

                            Matrix coefficients                      : BT.709

                            Color range                              : Limited

                             

                             

                            Audio #1

                            ID                                       : 2

                            Format                                   : AAC

                            Format/Info                              : Advanced Audio Codec

                            Format profile                           : LC

                            Codec ID                                 : 40

                            Duration                                 : 1h 11mn

                            Bit rate mode                            : Variable

                            Bit rate                                 : 139 Kbps

                            Channel(s)                               : 2 channels

                            Channel(s)_Original                      : 1 channel

                            Channel positions                        : Front: C

                            Sampling rate                            : 44.1 KHz

                            Compression mode                         : Lossy

                            Stream size                              : 70.9 MiB (40%)

                            Title                                    : Mono / Mono

                             

                             

                            Audio #2

                            ID                                       : 3

                            Format                                   : AC-3

                            Format/Info                              : Audio Coding 3

                            Mode extension                           : CM (complete main)

                            Format settings, Endianness              : Big

                            Codec ID                                 : ac-3

                            Duration                                 : 1h 11mn

                            Bit rate mode                            : Constant

                            Bit rate                                 : 96.0 Kbps

                            Channel(s)                               : 1 channel

                            Channel positions                        : Front: C

                            Sampling rate                            : 44.1 KHz

                            Bit depth                                : 16 bits

                            Compression mode                         : Lossy

                            Stream size                              : 49.1 MiB (28%)

                            Title                                    : Mono / Mono

                            • 11. Re: Video/Audio cut out
                              RoninEdits Most Valuable Participant

                              thats what i was saying in my last post. variable fps is a problem with premiere, but the video is also damaged or was created improperly.