Probably you are working in an older version and are trying to open an INDD from a newer version.
Either upgrade to the same version or ask for an IDML file.
But you should inform us, which version you have and from which version the INDD comes from.
My creative suite is 2008, I am trying to open a document done by a collegue in a newer version.The license number I have is from the 2008 version.
Thanks for your help,
If what you have is CS4 or newer, have your colleague export the file as IDML. You will be able to open it, but they will likely be text reflow, and any newer features used will be lost.