2 Replies Latest reply on May 1, 2015 10:11 PM by poufsoufflegirl

    unable to erase authorization

    bethanyk7004254

      I am trying to erase my authorization however it says it can't do that I need to check back in some time.

       

      Is there a way to get around this?

       

      Thanks!

        • 1. Re: unable to erase authorization
          shreya Adobe Employee

          If due to some reason, you are unable to deauthorize ADE, follow the below steps:

           

          Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

          ADE will be deauthorized now.

          Now Authorize ADE again.

           

          Windows:

           

          Choose Start > Run.

          In the Open text box, type regedit and then press Enter. The Registry Editor opens.

          In the left pane of the Registry Editor, locate the following registry key:

          HKEY_CURRENT_USER\Software\Adobe\Adept

          Right-click the Adept key and choose Delete.

          In the Confirm Key Delete dialog, click OK.

           

           

          Your authorization will be deleted.

          ADE will be deauthorized now.

          Now Authorize ADE again.

           

           

          Reference:

          Error "E_AUTH_NOT_READY" | Digital Editions

          • 2. Re: unable to erase authorization
            poufsoufflegirl

            THANK YOU. I was so frustrated!