12 Replies Latest reply on Mar 9, 2015 9:55 AM by dj_paige

    LR 5 can't import photographs

    kelvinwys

      I upgraded my iMac to Yosemite and updated LR to 5.7.1. After these are done, I realised I could not import photographs like I used to do.

      I tried looking in the forum where some foun da solution by remove xmp file. I did not have such problem.

       

      What should I do?

       

      Kelvin

        • 1. Re: LR 5 can't import photographs
          ManiacJoe Adobe Community Professional

          What is the error message you are getting?

          • 2. Re: LR 5 can't import photographs
            kelvinwys Level 1

            Hi,

             

            Raw photographs (NEF) taken from nikon D610 camera could not be imported into lightroom.

            As you can see from the attached screenshot, no photographs appear in the folder that was saved in.

            The "Import" button cannot be clicked.

             

            I've been doing this for years. This happens after I upgraded my iMac to Yosemite and I am using LR 5.7.1.

             

            Please help as I need it urgently.

             Thank you.

             Blessings,

            Kelvin

             

             

                  From: ManiacJoe <forums_noreply@adobe.com>

            To: Kelvin Wong <kelvinwys@yahoo.com.sg>

            Sent: Sunday, 8 March 2015, 16:07

            Subject:  LR 5 can't import photographs

                

             

             

            LR 5 can't import photographs

            created by ManiacJoe in Photoshop Lightroom - View the full discussionWhat is the error message you are getting? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7264225#7264225 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7264225#7264225 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

             

            • 3. Re: LR 5 can't import photographs
              Keith_Reeder Level 4

              No screenshot, Kelvin.

               

              As a matter of interest - did you import the images to your computer using Nikon's software?

              • 4. Re: LR 5 can't import photographs
                dj_paige Level 9

                kelvinwys wrote:

                 

                Hi,

                 

                Raw photographs (NEF) taken from nikon D610 camera could not be imported into lightroom.

                As you can see from the attached screenshot, no photographs appear in the folder that was saved in.

                The "Import" button cannot be clicked.

                 

                I've been doing this for years. This happens after I upgraded my iMac to Yosemite and I am using LR 5.7.1.

                So Maniac Joe asks a very specific question: "What is the error message you are getting?"

                 

                And you don't seem to have answered that question.

                 

                Please quote the complete error message exactly, word-for-word, verbatim.

                • 5. Re: LR 5 can't import photographs
                  kelvinwys Level 1

                  There's no error message. I just couldn't import photographs.The raw files that are in the physical folder did not appear in LR Import module.

                   

                   

                  See the screenshot

                  LR Screen Shot.png

                   

                   

                   

                   

                   

                   

                   

                  LR Screen Shot.pngShared with Dropbox

                  View on www.dropbox.com

                  Preview by Yahoo

                   

                   

                    

                   

                        From: dj_paige <forums_noreply@adobe.com>

                  To: Kelvin Wong <kelvinwys@yahoo.com.sg>

                  Sent: Sunday, 8 March 2015, 19:44

                  Subject:  LR 5 can't import photographs

                      

                   

                   

                  LR 5 can't import photographs

                  created by dj_paige in Photoshop Lightroom - View the full discussion

                  kelvinwys wrote: Hi, Raw photographs (NEF) taken from nikon D610 camera could not be imported into lightroom.As you can see from the attached screenshot, no photographs appear in the folder that was saved in.The "Import" button cannot be clicked. I've been doing this for years. This happens after I upgraded my iMac to Yosemite and I am using LR 5.7.1.

                  So Maniac Joe asks a very specific question: "What is the error message you are getting?" And you don't seem to have answered that question. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7264575#7264575 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7264575#7264575 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 

                   

                  Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                   

                  • 6. Re: LR 5 can't import photographs
                    kelvinwys Level 1

                    Hi Keith i did not use Nikon's software. Was a direct trf of files from SD card to folder. 

                     

                    LR Screen Shot.png

                     

                     

                     

                     

                     

                     

                     

                    LR Screen Shot.pngShared with Dropbox

                    View on www.dropbox.com

                    Preview by Yahoo

                     

                     

                     

                         From: Keith_Reeder <forums_noreply@adobe.com>

                    To: Kelvin Wong <kelvinwys@yahoo.com.sg>

                    Sent: Sunday, 8 March 2015, 19:15

                    Subject:  LR 5 can't import photographs

                        

                     

                     

                    LR 5 can't import photographs

                    created by Keith_Reeder in Photoshop Lightroom - View the full discussionNo screenshot, Kelvin. As a matter of interest - did you import the images to your computer using Nikon's software? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7264520#7264520 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7264520#7264520 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 

                     

                    Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                     

                    • 7. Re: LR 5 can't import photographs
                      kelvinwys Level 1

                      https://www.dropbox.com/s/uc1xgh8p60e9s59/LR%20Screen%20Shot.png?dl=0  

                       

                       

                            From: Keith_Reeder <forums_noreply@adobe.com>

                      To: Kelvin Wong <kelvinwys@yahoo.com.sg>

                      Sent: Sunday, 8 March 2015, 19:15

                      Subject:  LR 5 can't import photographs

                          

                       

                       

                      LR 5 can't import photographs

                      created by Keith_Reeder in Photoshop Lightroom - View the full discussionNo screenshot, Kelvin. As a matter of interest - did you import the images to your computer using Nikon's software? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7264520#7264520 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7264520#7264520 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 

                       

                      Start a new discussion in Photoshop Lightroom by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                       

                      • 9. Re: LR 5 can't import photographs
                        ssprengel Adobe Community Professional & MVP

                        If you want to include a screenshot, you can go to the web version of the forum thread and click the camera icon:

                        2014-01-27_082137.png

                         

                        An alternative way to import photos from a folder would be to drag-and-drop the folder onto the central area of the Library panel.  It would open the same Import panel with the same folder selected, but perhaps with a different result.

                         

                        Another couple things I can think of is that there is a permissions issue or the folder is empty.

                        • 11. Re: LR 5 can't import photographs
                          kelvinwys Level 1

                          i've heard people taking about the permissions issue. Is it some settings or options in iMac or LR that require tweaking? 

                           

                          Sent from Yahoo Mail on Android

                           

                          From:"ssprengel" <forums_noreply@adobe.com>

                          Date:Mon, 9 Mar, 2015 at 5:10 am

                          Subject:[Photoshop Lightroom] LR 5 can't import photographs

                           

                                

                           

                          LR 5 can't import photographs

                           

                          created by ssprengel in Photoshop Lightroom - View the full discussion

                           

                          If you want to include a screenshot, you can go to the web version of the forum thread and click the camera icon:

                           

                          https://forums.adobe.com/servlet/JiveServlet/downloadImage/2-7265894-737156/2014-01-27_082 137.png

                           

                           

                           

                          An alternative way to import photos from a folder would be to drag-and-drop the folder onto the central area of the Library panel.  It would open the same Import panel with the same folder selected, but perhaps with a different result.

                           

                           

                           

                          Another couple things I can think of is that there is a permissions issue or the folder is empty.

                           

                                

                           

                          If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7265894#7265894 and clicking ‘Correct’ below the answer

                           

                                

                           

                          Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

                           

                          Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7265894#7265894

                           

                                

                           

                          To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"      

                           

                                

                           

                          Start a new discussion in Photoshop Lightroom by email or at Adobe Community

                           

                          For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

                          • 12. Re: LR 5 can't import photographs
                            dj_paige Level 9

                            i've heard people taking about the permissions issue. Is it some settings or options in iMac or LR that require tweaking?

                            If it was the permissions problem, you'd receive an actual error message. Please try SSprengel's suggestion to drag and drop your photos into Lightroom. Also please confirm that the folder selected is not empty and has actual photos that Lightroom can recognize in it.