The answer to your question will come from know what the video compression is that is wrapped/contained by the .avi format.
What kind of .avi files do you have
What is the brand/model/settings of the camera recording this video?
If needed, please download and install the free codec utility named GSpot to get this type of information.
We will be watching for your results.
It's a Samsung NV10 and the manual says it shoots avi files with
Thanks for any help you can give.
Thanks for the additional information.
If you had said that your Samsung NV10 was recording AVCHD (MPEG4 AVC/H.264) video with that .avi file extension, then that
would be your problem since Premiere Elements does not support the combo of AVCHD.avi.
But, your Samsung NV10 specification show the compression as MPEG4 with that .avi file extension. I have a camera that records
with MPEG4 compression with an .avi file extension and no problems in Premiere Elements (any version).
Do you have the latest version of QuickTime installed on your computer along with Premiere Elements? If not, please do so.
You can also go to Publish+Share/Computer/QuickTime (you will need to scroll down the list with the thin scroll bar to the right of the choices under
Computer) and verify that the QuickTime Presets are there.
Please review and consider and then we can decide what next which might involve file conversion. But, let us check out the details on the above
Add On...your Samsung is not a cell phone, so I do not think that you are involved with variable versus constant frame rate here.
I just downloaded the latest version of Quicktime. I checked the
scrolldown under Publish/Share you mentioned, but it said "for playback
of video on a Mac" which doesn't apply to me. Is there something else in
the presets that may be off?
Thanks for the update.
It might be that your "MPEG4".video may not be the MPEG4.avi that my camera uses and is less likely AVCHD (MPEG4 AVC/H.264).avi that is supported
by Premiere Elements.
I am wondering if you have DivX.avi.
Could you download and install the free codec utility names GSpot and note what it shows for Video Codec Name Status.
The news seems to be worse than I thought.
I found a video sample 640 x 480 @ 29.97 progressive frames per second that was supposed to be from the Samsung NV10.
I ran it through MediaInfo, a popular free video and audio properties readout program, and found the video compression shown as
XviD which is worst case for Premiere Elements. If you can confirm that with GSpot for your video, then it is conversion time for
your video if you want to use it in Premiere Elements.
If that is the way things go, then consider free converter...HandBrake or Movie Maker for the H.264.mp4 version to be imported
into your Premiere Elements program.
I will be watching for further developments.