1 Reply Latest reply on Mar 9, 2015 10:41 AM by sherrys56299547

    Adobe Flash Player Install

    sherrys56299547

      Windows 7, Internet Explorer, Flash Player 16.0.0305.

       

      After uninstalling Flash Player on my computer, can't reinstall it. Only get to the pop up window that says "retrieving install". Then nothing until "error was encountered" appears.  Have tried many times.