3 Replies Latest reply on Mar 9, 2015 4:54 AM by Willi Adelberger

    gathering document information

    gert verrept Level 2

      Hi,

       

      Sometimes it takes a long time before our docs get printed our saved. The only info we get is "gathering document information". The docs comes from "Word" and are stripped down before being imported in CC 2014 (the only thing left are the char styles).

      It can happen on a 3 pages file or on a hundreds pages file. When trying to select a word, it takes ages too. All files are located on a server, but saving them locally doesn't change.

      Running the F&C on a such a doc can take up minutes.

       

      Working on win 7 64b Entreprise with CC 2014.2. (i 7 - Ram = 24Gb - 3 SSD), so I don't think hardware is a problem.

       

      Anyone with the same problem?