2 Replies Latest reply on Feb 15, 2007 12:38 PM by Peter Grainge

    Automation Server Error

    charlesarnold
      Folks,

      When I load the skin editor, I get an Automation Server "can't create object". - Line 222, Char 3 (if that helps any).

      The URL referenced is whskin_pdhtml.htm. It's in a Temp folder on the local drive.

      When I view the WebHelp output, the navigation pane is blank. Sam happens when I try to view a published WebHelp system on the company shared drive. It worked previously, and other users have no problem with it. I think this has something to do with a corrupt or missing .dll on my machine, but don't know how to locate and fix the file.

      One alternative may be to reinstall RoboHelp. That could be difficult, as I have to chase the support dude down, as they do not give us peons administrative rights.

      I have fiddled with the security settings In Internet Explorer, but no luck.

      Thanks,

      Charles Arnold
      MetLife DI
      Tampa, Florida