I want to be able to record from the desktop and go "Start"
"Programs", etc to show how to get into an application but for
whatever reason, the recording gets completely out of sync when
you're not actually within an application. Once you've got into,
say, Word, it records fine. Anyone got any ideas why this is and
how I can sort it???
You provided a link to a SWF. With Captivate movies you
should try when possible to include the HTML file when publishing
the SWF, and link to that, instead of the SWF. This has nothing to
do with your problem except as it demonstrates, perhaps, the need
to better understand the program. Please don't be offended.
To the problem itself: It appears you are running quickly
from click-to-click during the recording process, and Captivate's
"timing" appears to be skewed due to this. You wll have to fix it
by changing backgrounds and mouse movements until everything is
The best "fix" is to avoid the problem. Slow down the
recording process, forcing yourself to be deliberate. Make sure
each action (click) is recorded before moving the mouse to the next
point ... you can do that by either
1) listening for the "camera sound" that indicates a
background change has been captured, or by
2) watching the Captivate recording icon on the task tray
for a "red flash" to indicate the background change has been
captured ... either will work.
It is a good idea to train yourself in recording movies by
disabling ALL automatic recording features, and making a few movies
"manually": That is, move the mouse, press "PrtScr", move mouse,
press "PrtScr. It can help you get a better understanding of how
the recording process works, so when you go to "automatic"
captures, the "synch" thing won't appear, or will be easier to