Did you associate your phone bridge with your Connect account and then with the meeting room? Are you using a fully integrated provider or did you use Universal Voice?
Yes I did. I'm using ATT Connect. I'm guessing that maybe I need to put my moderator code vs the participant code but can't figure out how to edit that field. Are there any job aids on this?
Thank you fore responding!
Make sure you went through these steps, Setting Up Universal Voice - Adobe Connect User Community.
You should be able to edit your phone profile under My Profile > My Audio Providers > Select the provider > Edit
Thank you! I'll give it a try.