1 Reply Latest reply on Mar 11, 2015 9:32 PM by shreya

    can't erase authorized computer, what next?

    henryf29965638

      every time I try to erase my authorized computer it does not let me, what can I do?

        • 1. Re: can't erase authorized computer, what next?
          shreya Adobe Employee

          If due to some reason, you are unable to deauthorize ADE, follow the below steps:

           

          Mac: Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

          ADE will be deauthorized now.

          Now Authorize ADE again.

           

          Windows:

           

          Choose Start > Run.

          In the Open text box, type regedit and then press Enter. The Registry Editor opens.

          In the left pane of the Registry Editor, locate the following registry key:

          HKEY_CURRENT_USER\Software\Adobe\Adept

          Right-click the Adept key and choose Delete.

          In the Confirm Key Delete dialog, click OK.

           

           

          Your authorization will be deleted.

          ADE will be deauthorized now.

          Now Authorize ADE again.