Hi, I am in a new job where there is currently no online
help. I am going to create RH help, and it needs to be printable to
MS Word. My only RH experience to this point is creating Robohelp
HTML projects that weren't single-sourced.
1) Our printed docs are written using Word, not Frame.
2) Our company product is a set of web-based applications
that users access via secure internet connection. (They do
not install our app s/w on their own pcs.)
Given all this, can anyone suggest which version of RH to
use? Can I still use the one I'm familiar with (RH HTML)? Or should
I switch to WebHelp or RH for Word?
I don't know if the fact that we're trying to single source,
re-using information for both online help and printed manuals,
makes a difference in RH "flavor" selection.
Hi Lori and welcome to our community. It sounds like you are
confusing the RH version with the flavour of output. Check out Rick
on this very topic. In order to answer your query it is necessary
to know how your users are accessing the help. As your application
is web based, it may be safe to assume the help is also web based.
In this case Webhelp is your likely output format. Compiled HTML
(CHM) files are not designed to run on websites and Microsoft have
added security patches that create further problems. You can also
use the single sourcing capability to produce a Word document in
the same way as you can with CHM files. Hope this helps