1 Reply Latest reply on May 4, 2015 4:09 PM by Erik Lord

    Re-install Captivate 7?

    Martyr225 Level 1

      I just received a new laptop, so I have to re-install and activate Captivate 7 on it.  Can anyone tell me the procedures?  I believe I have to de-activate the old laptop account, then install and activate Captivate on the new laptop?

       

      Thanks,

      Marty

        • 1. Re: Re-install Captivate 7?
          Erik Lord Adobe Community Professional

          Yes, that is the safest route.

          Assuming you still have Captivate 7 installed on the old laptop, select Help > SignOut or Help > D

          Close Captivate, and you may want to relaunch it to be sure you get a 'please sign in' or 'please register' message.

          Ignore either.

          Then install CP7 on the new laptop using the same Adobe ID.

          I hope you have the CP7 installer still