5 Replies Latest reply on Apr 29, 2015 3:08 AM by shreya

    ADE on macbook crashes

    patrickm27302740

      I just bought my first ebook that uses adobe's DRM and requires ADE. So I downloaded the acsm link, installed ADE 4 on my macbook, signed in with my adobe id and authorized the computer. So far so good, then I opened the acsm link and ADE downloaded my book, straight after the download it just crashed and produced a crash log. I couldn't find any way of contacting or getting help from adobe other than posting in this forum. I tried to post the crash log here but the forum wont let me (it gives the error "Please try again later m5"). So perhaps someone could tell me how to contact adobe support so that I can send them the crash log and they can fix the problem?