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I have tried multiple times to download the flash player and each time I click install and nothing happens. I have turned off my pop up blocker and anti virus program anything that could hinder the install and still nothing. Can someone please help me!!!

New Here ,
Mar 12, 2015 Mar 12, 2015

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I have tried multiple times to download the flash player and each time I click install and  nothing happens. I have turned off my pop up blocker and anti virus program anything that could hinder the install and still nothing. Can someone please help me!!!

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Engaged ,
Mar 12, 2015 Mar 12, 2015

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Please tell us:

1. What operating system are you using? (e.g. Windows Vista, Windows 7, Windows 8.1, Mac OS)

2. What browser are you using? (e.g. Internet Explorer, Firefox, Google Chrome)

3. If you presently have Flash Player installed -what version?

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New Here ,
Mar 12, 2015 Mar 12, 2015

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1. Windows 7

2. Internet Explorer

3. I uninstalled the old version thinking it might make a difference but it didn't change anything.  So I no longer have any version installed.

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Engaged ,
Mar 12, 2015 Mar 12, 2015

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1, Restart your computer to make sure no Adobe process is running.

2. Click on the following Adobe link. Go to the bottom were it says "Still having problems installing Flash Player". Click on the link for Internet Explorer.

Installation problems | Flash Player | Windows

I hope this works for you.

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Adobe Employee ,
Mar 13, 2015 Mar 13, 2015

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If you're still stuck, give the appropriate offline installer a try:

Internet Explorer:

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_ax.exe

Firefox and other NPAPI browsers:

http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

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