Which version of Acrobat are you using? Acrobat XI has much improved fixing features than Acrobat X. Also, what are the errors Preflight is flagging when denying conversion to PDF/A? Which version are trying to convert to? If you are converting to PDF/A-1b, try PDF/A-2b instead. PDF/A-1 (being based on PDF 1.4) has some limitations that could be difficult to overcome if converting a PDF using newer version features. (PDF is currently at 1.7, whereas PDF 1.4 goes back to 2001 - i.e. a long time ago in a technology world).
We are using X pro. I know version XI has more functionality but it will take at least 6 months before that version is available in our offices.
We are converting to PDF/A-1b as this is the recommended format by our legal department. Just tried 2b and 2u, these result in the same errors as 1b.
In my testdocument it complains about 2 things:
- CIDset in subset font is incomplete
- Font not embedded (MicrosoftSansSerif)
It concerns HR data that needs to be stored 30years or possibly even longer.
Is there a smarter way to achieve this?
You need to master content and create PDF in a manner that provides a PDF that is actually eligible for PDF/A.
Review the web for various short takes on what is required for PDF/A.
One good resource is the PDF Association.
The get the real nitty-gritty (& thus avoid false starts) purchase the ISO Standard for PDF/UA.
An example of proper "prep" => create a PDF that has fonts and font sub-sets embedded.
This can be done with ease as you have Acrobat X.
When using PDFMaker configure such that the Distiller job option used embeds fonts.
You can also embed fonts using Acrobat Pro. Tools > Print Production > Preflight > "Embed fonts" under PDF fixups. Sorry, I have no idea how to fix "CIDset in subset font is incomplete". You might want to invest some time on the free evaluation of Axes PDF QuickFix and/or Callas Software pdfToolbox.
a 'C' Student