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upgrade downloads but doesnt install

New Here ,
Mar 13, 2015 Mar 13, 2015

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Got a notice to upgrade, followed all the instructions several times and each time after downloading it installs about 97% and says "unable to complete installation." Finally did the uninstall, but still can't reinstall.  I'm using Mac OSX 10.9.5 with Safari and Firefox.  And now have no Flashplayer.

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correct answers 1 Correct answer

Adobe Employee , Mar 13, 2015 Mar 13, 2015

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Adobe Employee ,
Mar 13, 2015 Mar 13, 2015

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New Here ,
Mar 14, 2015 Mar 14, 2015

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Many thanks... it worked!  ...and I can see clouds in the animation.

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