3 Replies Latest reply on Mar 16, 2015 2:40 AM by g.bollmann

    Edge Animate corrupted itself? CC 14.1.1

    g.bollmann Level 1

      NO files open with AE CC 14.1.1

      Can EA get "sicker and sicker"?

      I have uninstalled and reinstalled twice.


      I work with:

      • Edge Animate CC 14.1.1
      • MacBook Pro - top of the line, 1.5 years old.


      I began working with EA about 3 weeks ago.

      Periodically, I've gotten the following errors:

      • C++ exception
      • Save your work and restart EA
      • Javascript error on page.


      Today, the Javascript error has gone crazy. I cannot open files that were previously fine. (I have a lot of history saves, so I don't lose work.) No matter the file, I get the error below. Then EA quits the files. Every file.

      Screen Shot 2015-03-16 at 01.36.09.png


      Yes, EA quits every file, even those previously known to be perfectly fine.  I tried the suggestion from Maria Goodwyn (User: resdesign) of EdgeHero about opening a corrupt file... to no avail. How to Repair Edge Animate Corrupted Files l EdgeHero


      Can EA get "sicker and sicker"?


      I'd really really like to use Edge Animate, but is seems quite unstable.

      I'm now uninstalling (removing prefs) / reinstalling again.

      Thanks for any input.



      Un-/reinstall has no effect. AE CANNOT OPEN ANY FILES DUE TO THE ABOVE ERROR.


      After the re-install, as I create new files, THE FOLLOWING ODD MESSAGE APPEARED.

      Same or similar paths have not been a problem until today.

      Screen Shot 2015-03-16 at 02.44.40.png




      This message "Composition Failed to Load" occurs with newly created files, too.



      Preview in Chrome doesn't work anymore.

      Preview in Safari doesn't work, either, and results in this error (I do not use touch in this project yet.)

      -- If I try to preview in Safari, I get the following odd error:

      Screen Shot 2015-03-16 at 03.31.03.png