You might try a network monitor to see if the app is downloading SWZ files from the expected places and not somewhere or something else.
If this app works in a regular browser, does it cache the SWZ files such that you can then run the app when off-line?
Thanks for your response. Our application uses framework RSL at:
We discovered today that the problem occurs when we open the PDF in Adobe reader 11 in offline mode. When we opened this PDF in Adobe Reader 10, it works in offline mode as well. I believe there are some differences in the way Flash integrates with Adobe Reader 11: that it uses the system Flash player instead of an embedded one. Not sure if this is the cause of the issue, and if so how to resolve. Any help would be much appreciated.
How Acrobat works with Flash is outside of my area of knowledge. You can try filing a bug at bugbase.adobe.com.