I cannot download the free trial of InDesign or Photoshop

[victoriam37471411]

I have downloaded the creative cloud but cannot download/update InDesign or Photoshop, these are the applications I want to trial in order to purchase at a later date if satisfied. The error code is 49 and I have retried as directed on a number of occasions, please advise.

[Jeff A Wright · Accepted solution]

Victoriam37471411 for information on how to resolve Error 49 please see Error downloading and installing Creative Cloud application.  You are welcome to update this discussion if you have any questions regarding the steps listed within the document.