I am using Windows 7, 64 bit, Adobe 8.1 Professional, ActivClient Agent, with CAC card
Trying to sign a document digitally however I keep getting : The windows Cryptographic service provider an error: the keyset is not defined. Error code: 2148073497
-I have tried by deleting my certificates off the computer and reinstalling, this did not help.
-I have tried rebooting the computer, this did not help.
-I google the error message and can't locate any step by step instructions to fix this problem.
Could use some assistance. Please do not assume I'm top of line knowledgeable in Adobe when giving me a fix. That is the reason I am looking for step by step instructions. Thanks.
Hi Chief Mendenhall,
It's really a Microsoft error, not a Acrobat error, but I know that doesn't make the inability to sign any less frustrating. This probably has something to do with the communication bridge between Acrobat, Windows, and the CAC software. I know you're not responsible for software upgrades, but is there any chance you can download the free Adobe Reader (Adobe Reader Install for all versions). Even though Reader doesn't have the same editing capability as Acrobat Pro, it will allow you to sign a PDF file, and what I'm looking to see is if this is somehow related to the age of version 8.1, which is well past its end-of life. Even version 9 in longer supported.