3 Replies Latest reply on Aug 14, 2015 11:08 AM by charlottet5776261

    PDF files open blank; EPUB work OK; Authorize Computer & Authorization Info. do nothing


      Running ADE on Windows 7 Pro ...


      I can download ePUB and PDF files from my university library just fine;EPUB books workin just fine,  but the PDF files are completely blank EXCEPT for the contents list.


      The files are, by their size, clearly not blank ... there must be some security feature stopping me from reading them.


      Also, when I click Authorize Computer or Authorization Info. nothing happens.


      Same as when I press Ctrl+Shift+U or Ctrl+Shift+I.