I've signed out of creative cloud on my Macbook Pro in order to use my log in details on another Mac (rented for an onsite edit abroad), I now want to return to using creative cloud on my Macbook but I'm having issues signing back in. I keep getting the 'Please connect to the internet and retry' error message even though my network is working fine, I have tried connecting on my home wifi and the network at my office. Does anyone know how I can sign in and use my Adobe apps?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)